Thank you for your excellent handling of our urgent problem last evening/this A.M. all Staff, including Karen, Pearce and Josh.You, in a kindly, professional way took our concerns and alleviated plumbing in our kitchen which we we were unsure about. Our Best Wishes and many thanks, Jill
Very pleasant and honest tradesman. The work was done efficiently and he left everything clean and tidy. Kunal even completed a couple of extra jobs I asked him to look at while he was here. Extremely pleased with the results.
Just a quick note to let you know how pleased we are with your service, the young man was quick, efficient, and cleaned up after the job completed.
The cold tap and hose for my washing machine decided to start spitting out water at 10pm at night. After phoning another emergency plumber, to no avail, I then found laser's after hours number. The plumber on call came out, turned off the tap, capped it, and then laser came back out to complete the job. I was very thankful for this fantastic service and for the friendly, reliable staff. They communicated well and turned up when scheduled. I would fully recommend"
Prompt service. Punctual. Great diagnosis. Excellent workmanship. Work completed to satisfaction.
Amazing response. Got someone to us that morning and Josh was very thorough and fixed the leak. Thanks so much
You are always easy to deal with. Josh was efficient and got the job done also finding other things to fix!
Always superb service. We always need things in a rush and Laser East Tamaki always get here as soon as they can and even earlier sometimes.
Fast efficient service. Very polite, friendly and knowledgeable tradesperson. Completed job even earlier than expected.
Jonathan who came to do the work , was super nice and helpful, he was really clear in explaining things . I also instantly thought what a nice guy he was not phased by all the little jobs I had lined up for him to do
The plumber (Josh) that was assigned to the job was professional and problem solved the issue methodically and provided a range of different solutions.
Great service from both the Operations Manager, Brad and the two plumbers - Jaycob and Josh who installed my tank.
My questions were answered and things were explained well.
The plumber was on time, dealt with a crappy (excuse the pun) situation left by the kitchen installers with a minimum of hassle, cleaned up spilt water (even though its just concrete at the moment) and was super friendly. Will definitely be booking Laser again to install the rest of the kitchen bits
The plumber was on time, really nice and polite. I felt very comfortable that he was doing the best job for us.
I liked that the pumber arrived on time, listened to what my concerns were. He then investigated and explained to me what was causing the problem I was having. Then he proceeded to give me my options to solve it. Once we agreed on the plan he set about carrying it out. From start to finish a total professional. Thank you for the great service.
Karen in the office was very helpful and the plumber sent was professional and friendly. Great work team.
The plumber was right on time. He was well presented, polite and respectful to me. He got on and did his job and cleaned up when he had finished. I would gladly recommend Laser Plumbing to anyone. Thank you
Josh was very helpful with great advice. He did a great job and left everything neat and tidy
Great service right from KP in reception....thanks Karen....through to the guys who came to do the work. Very prompt and tidy and explained everything they did. Thank you Jonathan & Josh...AAA+
Josh was on time and friendly. When he discovered the parts would need to be ordered in at unknown cost he did suggest a new tap could be more economical than waiting for parts and installation etc which I really did appreciate.
Based on this I would not hesitate to recommend Laser Plumbing.
The plumbers who turned up were extremely professional and well presented. They took time to explain the issue to me and worked very efficiently.
I appreciated how personable they were, and how willing to help. At this stressful time of year, they removed some of my stress and did a great job!
The way you responded when I called to see if you could help fix our toilet. Then you managed to fit us in on the Friday arvo (same day). and then your plumber was fast, to the point and explained why the toilet had a problem
Bit of a long story but I've spent the last two months trying to get someone to do the job I booked. You guys were a lot more attentive than the other 3 or 4 cowboys I rang first. You were happy to help straightaway and offered suggestions that made sense. On top of that, the fee we werecharged was very reasonable and within our budget. Special mention to Jonathan, what a top bloke. He's an asset to your brand.
They really tried to meet my deadline and went above and beyond. They were really friendly and
approachable and professional.
Brian ,,,,, Brian was prompt, professional, efficient and effective. He came, He saw, He fixed it !!!!
and he tidied up ... don't take for granted that all tradies [or others :)] do this
Jono was very knowledgeable, explained what was needing to be done and was very thorough. Great
The person you sent was very informative at all times, did a brilliant job left it clean and tidy thorough and will have you guys back again any time
Friendly,fast, efficient service. Refreshing to experience service of this quality in a world where I see it forever diminishing
Your Admin team is awesome and even remembered who I am every time. And the plumber is the lovliest man. A great team.
Prompt service. Staff very friendly and polite. Very professional job with expert advice. Definitely recommend this coy.
Jaycob & Jonathan did a great job. Great communication from Jaycob on the bath waste. Any minor problems fixed promptly. Highly recommended.
Called to say thank you for the great service. Appreciated the attention and time taken by Jonathan to help with decisions. Did not feel she was aksing stupid questions, Will recommend to her friends who have terrible experiences with their plumbers
I was very impressed with professionalism of plumbers plus great communication skills start to finish. I had a complex plumbing issue & Brad (Jacob’s manager) solved the problem in a jiffy, High praise for Brad for his wealth of knowledge in plumbing. Jaycob carried out the work & plumbing was of a very high standard. My experience with Laser Plumbing was stress free for me. Thanks, Dale
Very professional and reliable. Couldn't fault the workmanship.
"Could you please pass on to Laser how wonderful my repairman was and the excellent service all around. They got onto my problem promptly,
Russell the service man wore a mask - I'm waiting for surgery so don't want to take any risks. He was fast and efficient, pleasant to speak to and
explained everything to me in a way that I could understand and what to do if the cylinder was to leak or reach high pressure. Such good service -
rare these days - They should clone that guy."
Again in you come, you assess quickly, you run and find 'obsolete' part tucked in a back corner of a shelf. You come back and install and VOILA! All is back in working order!
I have worked with Laser Plumbing East Tamaki for over 10 years. I've been consistently impressed with their promptness,workmanship and their communications. For big and small jobs, I've found them responsive and helpful. Recently Laser coordinated the whole job scheduling in the other trades and handling the communications which was a big bonus for me and got the job done much more efficiently. I wouldn't hesitate to recommend Laser Plumbing East Tamaki to anyone based on my experience with them.
Laser Plumbing East Tamaki has assisted with work from minor repairs to major work, including plumbing, drainage, gas and electrical work. Their excellent knowledge, great communication, skills, and customer focus have made our dealings to be a success for all stakeholders.
Most professional company I have ever worked for. From the owners through to the employees all great people, high standards and extremely good quality workmanship. Always looking after their clients and employees.
Laser ET will get my referral for any work done to your home or if you are a plumber looking for a job.