Right from the get go the service has been faultless. The staff on the phone were super helpful setting me up with Mark. I was impressed with his knowledge and passion for the job. It didn’t take long for me to feel confident about taking his advice to the point I left it up to him to choose a mixer tap and the hand piece holder to the side rail. Both items suited my bathroom perfectly. Already my daughter has asked for his contact details to sort things out at her place.
I have worked with Laser Plumbing East Tamaki for over 10 years. I've been consistently impressed with their promptness,workmanship and their communications. For big and small jobs, I've found them responsive and helpful. Recently Laser coordinated the whole job scheduling in the other trades and handling the communications which was a big bonus for me and got the job done much more efficiently. I wouldn't hesitate to recommend Laser Plumbing East Tamaki to anyone based on my experience with them.
Laser Plumbing East Tamaki has assisted with work from minor repairs to major work, including plumbing, drainage, gas and electrical work. Their excellent knowledge, great communication, skills, and customer focus have made our dealings to be a success for all stakeholders.
For the past six years working with Laser Plumbing East Tamaki, we always get knowledgeable and practical solutions, as well as prompt attention, positive and professional communication throughout the job.
We urgently needed a plumber and struggled, we phoned Laser Plumbing East Tamaki. Right from the first point of contact with Customer Service we received excellent service. It was an urgent call out, the plumber arrived on the day. We are a skin & laser clinic with clients coming and going, that being said he was super considerate. We are very grateful for the exceptionally, prompt and courteous service provided.
Most professional company I have ever worked for. From the owners through to the employees all great people, high standards and extremely good quality workmanship. Always looking after their clients and employees.
Laser ET will get my referral for any work done to your home or if you are a plumber looking for a job.
Thank goodness for Laser Plumbing in East Tamaki. They worked hard to find an underground main water leak and while a one day job is going to stretch into a two day Job, persistence found the problem
The service guy was excellent friendly and professional please pass on my thanks and keep him on!
I am writing to rave about your service! When I called I knew I found the right place. Customer Service is an art form. I called to make a appointment and you asked what worked for me! Then when my wife went into hospital, she rearranged the first appointment in the morning. Same smile in her voice, no attitude no rush. The plumber looked at my leak and explained what he would do and did it. I had some other small issues and he took care of them. Being a plumber is easy, being a professional is something few people ever achieve. It requires being able to do a task while making the customers feel engaged. If it is your hope that your company can deliver excellence, the staff have done you proud. Today LASER was Professional! Thank you we have had a rough week your service brightened my day.
Laser Plumbing just completed works for our unit development, this involved thrusting new water lines from the road to each of five units. I would recommend Laser Plumbing to our clients. They handled the problem efficiently and made our problem go away.
They were a pleasure to deal with in all aspects of the job.
After my initial inquiry and email your response was excellent and timely and I appreciated the speedy attendance to the job.
I found the plumber to be an excellent workman. He made a quick assessment, procured the part needed and settled in to do a meticulous job of the replacement installation. My grandfather was a plumber so I am familiar with the old fashioned thorough way of going about the job of making water-tight joints. Your plumber did that and went beyond the immediate joints to make sure all was well for an enduring job. He was personable and relational and this builds trust. My faith in your industry has been restored after hearing horror stories in our neighborhood of experiences with new builds.
I am very happy to recommend Laser Plumbing to friends and relations.
I have had excellent experiences with Laser Plumbing East Tamaki on several occasions and can strongly recommend them to any one who is seeking polite, professional, prompt service from the telephone receptionist, to the plumber. His ability to diagnose the problems and repair them was first class. He has a pleasant communication style and is sufficiently knowledgeable to be able to offer options should that be desired
Having used Laser Plumbing based in East Tamaki on 4 or 5 occasions for some residential work, I can honestly say that their punctuality, quality of work & pricing is excellent.
I have no problem in recommending them & will certainly use them again if the need arises.
Very organised and reasonable charges.
Amazing service. Wonderful receptionist who goes out of her way to ensure service is timely Professional fast service.
I have had excellent experiences with Laser Plumbing East Tamaki on several occasions and can strongly recommend them to anyone who is seeking polite, professional, prompt service from the telephone receptionist, Karen, to the plumber, Jaycob. Jaycob's ability to diagnose the problems and repair them was first class. He has a pleasant communication style and is sufficiently knowledgeable to be able to offer options should that be desired. All best wishes.