Our Customers

Karen who took my booking over the phone was great she knew what I needed for the repair and was able to give me a quote. Our plumber was Josh T who did an awesome job and was very helpful and friendly. Great all round job.

Brad and is team were fantastic all round, I turned up with a complex and short deadline job and they nailed it 100%. The communication and job planning was next level and the best I have ever had from a trade partner - whilst projects can be stressful they minimised this with regular updates and honest advice. I recommend Laser East Tamaki for any plumbing job you may have - Steve

Even with it being so close to Xmas They were quick to organise someone to do the leak detection and then have a plumber come and do the repair. Liam explained the leak and repair and left the site clean and tidy. Thanks team, highly recommend.

First class response and efficient service with excellent feedback and good photos of the work done for future reference..

This is great first time I have used Laser plumbing. I only had a minor job to be done but was very impressed with their service and promptness. Cost was very reasonable. Would certainly continue to use them in the future.

My stupidity resulted in a broken watermains pipe. Called Laser Plumbing and they arrived within 30 mins which I was pleasantly surprised. Pipe was dug up, shut off and repaired quickly. Some handy recommendations given and we are back up and running. Brilliant service !!!

Jaycob and Josh were incredibly helpful, and the work was carried out quickly and to an excellent standard. We’ve used Laser Plumbing twice now, and both experiences have been top notch. Highly recommend!

I recently had an experience with this plumbing company that truly showed what exceptional customer service looks like.Most businesses are fantastic when everything goes smoothly until the payment clears—but the real test comes when something goes wrong.In our case, a miscommunication combined with some unforeseen circumstances meant the original job we booked couldn't go ahead as planned. Instead of excuses or delays, Jaycob and his team (shout out to Josh and Logan) jumped on the problem immediately.From the very first call, they were proactive, solution-focused, and genuinely committed to making things right. Despite clearly being flat-out busy (I lost count of the phone tag moments!), they stayed cheerful, responsive, and professional every single time we spoke. They kept me—the customer—at the absolute centre of their efforts, communicating clearly and working fast to resolve everything.They turned what could have been a frustrating headache into a smooth resolution within 4 days.It's rare to find a team that handles hiccups with such positivity, ownership, and care.If you're looking for plumbers who don't just do the job but truly look after their customers—even when things don't go to plan—look no further. Jaycob and his team are absolute legends. Highly recommend them, would have them more stars if I could!Thanks again, team!

Really lovely team to deal with. Clear, considered communication and were able to complete our non-urgent job within 2 days! Josh was fantastic and had a real eye for detail. Super happy and will definitely be a return customer. Thanks so much!

I have used Laser several times over the last few years and their service has been excellent, all their staff are very courteous and professional.

We were recommended to use Lazer Plumbing by our handyman for an urgent job. They responded quickly and was able to send a great plumber on the same day. The plumber fixed the problem and found another fault while testing the whole system to check for other issues. Outstanding service all round.

Great friendly reliable plumbers . Very professional and a great service. So easy to deal with and kept you up to date . Highly recommended

Great in keeping me informed when someone would call in And when did come, great service & fast And vacuumed up the water & picked up my paper towels which was awesome

A few days ago, I experienced a water leak issue in my backyard, but I couldn't find the source. After being introduced to Laser Plumbing by a friend, I decided to give them a try. On the first day, their staff member Brad came to my house for an assessment. The next day, they sent a Leak Inspection Team to locate the source of the leak, which they identified very quickly. On the third day, another team arrived to carry out the repair work. The entire process was incredibly smooth and efficient. From detecting the leak to completing the repair, it all happened in a very short amount of time. Their service was extremely professional and impressively quick. I highly recommend Laser Plumbing to anyone in need of plumbing services.

We have used Laser Plumbing East Tamaki for all our plumbing needs for years. I won’t go anywhere else now. The whole team, from owners down to apprentices really care about their work, make sure they provide the best solution in every case, and keep you informed throughout the whole process. A joy to work with.

Jaycob is the person to deal with.Amazing fast service and quote in no time l.Got same day installation of whole house water filter with 100% work guarantee and backed up.

Laser Plumbing was helpful and friendly from the lady that answered the phone to our plumber Christian that came to do the job for us, Christian was on time, communication was good, he was a nice guy, and got the job done quickly, He definitely won the heart from our dog Bella, she watched him in the van and even cried till he left. 🥺😁

5 * for the prompt, efficient, tidy and friendly service to unblock our insinkerator. Phone answered promptly and Karen arranged a suitable time and the plumber arrived as scheduled, fixed the problem and cleaned up any mess, kept me informed and was very courteous and professional.